Meet Your New Service Manager: Andrew Neal

2003 × 1200There is something about Andrew Neal. In 2002, he joined the automotive business and has enjoyed being an active member of the business for the past seventeen years. Mr. Neal has been a Service Advisor and Service Manager at Sears, a Service Advisor at Chevy, and a Service Advisor at Volkswagen. For Audi Beverly Hills, Andrew has been a Service Advisor, the Service Drive Manager and now has his biggest role yet: The Service Manager of Audi Beverly Hills. With this experience, Andrew understands the importance of feedback and actively incorporating the recommendations at the Service Center. Plus, he knows the positive impact Eric Smith, who has since moved to our sister store Fletcher Jones Motorcars in Newport Beach, had on the store and plans to continue that. Andrew explained how this position has given him the platform to make a difference with the team, who in turn, make a difference with our guests. Mr. Neal also enjoys the interactions he has with our guests and is driven about establishing a family culture at Audi Beverly Hills.

3 Fun Facts about Andrew:

  1. Favorite Audi: S5 Sportback

  2. Favorite Hotspot in Los Angeles: Toyota Sports Center—I play hockey there during my free time.

  3. Interests: I enjoy spending time with my family and 3 kids.

 Andrew’s Message to Our Guests:

“My goal is to get rid of the negative image that dealerships receive. Our team is transparent. We are constantly reinventing our processes to better our guests and build relationships. I look forward to meeting all of our guests and working with them to continue being their go-to service center. Next time you’re in for service, come and say hi! I would love to hear your feedback and how we can better accommodate you.”

Andrew’s Service Tip for You:

Andrew recommends to, “Communicate with your Service Advisor. They are here to guide you in the health of your Audi!”

Need to Schedule a Service for your Audi?

Please reach us at 877-889-0027 to schedule your service!

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